If our meter is located outside your property boundary, your responsibility starts at the meter. This means that you are responsible for the water pipes and any water leaks from the meter to your property boundary and inside the property.

If our meter is located inside your property boundary (or if you do not have a meter) then your responsibility starts at the boundary. This means you are responsible for the water pipes and any water leaks within your property.

Whether our meter is located outside or inside your property boundary, we are responsible for the meter itself and you are responsible for the connection(s) between your water pipes and the meter.