Question And Answer

How can I pay my bill?

  • Direct Debit - please download a direct debit form or call us on
    (09) 624 4800 to request a form
  • Automatic payment through your bank 
  • Electronic banking (phone or Internet) 
  • By mail in the pre-paid envelope 
  • Credit Card - please download a Recurring Credit Card Authority or call us on (09) 624 4800 to request a form. All major credit cards are accepted 
  • At any NZ Post outlet (please remember to take your bill with you) 
  • At any Auckland Westpac Trust branch (please remember to take your bill with you)

You can still make special payments (by cheque) such as reconnection, Network Upgrade Charge and other one-off costs at our Three Kings office.


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Billing