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Selected Category: Billing All questions in the category 'Billing' are listed below:

How will I know when a new bill is available? Why is my bill so high? I need to change my address, so that all future bills can be redirected to a different postal address. Why did you change the prompt payment discount? How do I get the 2.5% electronic payment discount? What is the 2.5% electronic payment discount? How much are extra connection charges? Why am I still getting bills when I have terminated my lease and the new lessee is now responsible? Why am I still receiving Metrowater bills even after I have sold my house and moved out? When should I request a special water meter reading? I have taken a new lease, what do I need to do? Does Metrowater give me a refund on my bill if I have a leak? What happens to people who can't pay? How can I pay my bill? I need to change the name on my account. What do I do? I have bought/sold the business. Can you change the account name?

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