Now you can choose to have your Metrowater bill delivered by email rather than post.

With a paperless bill, you’ll get the same information without the clutter of physical mail to sort and file. And by saving paper you’ll be helping the environment too. 

Plus if you live overseas or are a landlord who needs to forward your bill to someone else to pay, it’s a lot more convenient by email.

So if you’d like to reduce the amount of paper in your life and make a difference to the planet, register for a paperless bill. 

How it works

Each billing cycle (normally every three months) an email will be sent to your nominated email account with a copy of your latest Metrowater bill attached. Your paperless bill is an exact copy of the paper version, so all the usual information is in the same place. View a sample water bill.

Getting started

Getting started is easy - simply click here to register.  Once you’ve completed the short online form, we’ll send an email to your nominated email account. 

Simply click on the link in the email to verify your email address and complete the registration process. 

If you need to change your email address down the track, you can update your email details by completing the change email address form.

Go even greener by paying electronically

Combine a paperless bill with electronic payment to save even more paper.  You’ll no longer need to print the bill payment slip or write a paper cheque. For more information on paying by direct debit, automatic payment or internet banking, see ways to pay your bill.

Need help?

For more information on our paperless bill service, please visit our frequently asked questions or contact us.

If it no longer suits you to receive your bill by email, you can deregister from paperless bill at anytime.

You can also view the paperless bill Terms and Conditions.