Move your mouse over the numbers on the bill below to find out about each item. Use the tabs to toggle the view between the front and back of the bill
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Your meter number |
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Consumption period
The dates covered by this bill – for residential customers, this is usually around 90 days, unless it’s your first bill. Water consumption is measured by a water meter, and shown in kilolitres (kL). |
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Fixed service charge
This is the fixed yearly charge for maintaining your account, and is apportioned based on the number of days covered by the bill. |
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Water charge
The charge to supply clean water to your property. The charge is based on water consumption, as measured by a water meter. |
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Wastewater charge
The charge for removing and treating used-water from your sinks, toilets and other plumbed appliances. The wastewater charge is calculated at 75% of your water consumption. |
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Water use comparison
This table compares your usage with households of a similar size. If you have a swimming pool or large garden, your usage will probably be above average. |
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Special information
This section gives you water saving tips and practical solutions to help you save water. |
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Your payment options |