Contact us 

We want to make it easier for you to contact us for information or help. Here's how to contact us.

Phone us:
 

24 Hour Network Emergency (Faults) Call Free 
0800 FOR WATER (0800 367 928)

 

Customer Account Enquiries - Monday - Friday 7.30am - 6pm
(09) 624 4800

 

Reception - Monday - Friday 8.00am - 5.15pm
(09) 624 4884

 

Fax us:
 (09) 624 4803
Write to us:
PO Box 27 060, Mt Roskill, Auckland 1440, New Zealand
Visit us: Corner Mt Eden and Mt Albert Roads, Three Kings, Auckland

 

 

  Email us:

Contact Details

Your Contact Name * 
Email Address *  
Phone Number * 
E.g. 09 123 4567
You are a Metrowater customer

Account Details

Customer Account Number  
E.g. 1234567-89
Metrowater Property Address * 
Suburb * 
Contact Reason * 
Comments * 
Desired Outcome

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