Our vision

We are passionate about delivering quality water services and value to our customers, and we aspire to be the role model for other water companies.

 

Our values:

Leadership

    We are all leaders accountable for our behaviours and results

 

Respect

    We respect each other and our environment

 

Growth

    We are committed to the growth of our people

 

Can do / Will do

    We have a can do and will do attitude

Our strategic goals

To be trusted by our customers

so they believe us when we talk to them about how to use water wisely and protect the environment; and

so they value water; and

so they make the best choices for them regarding our services.

 

To be known by our stakeholders as the utility which achieves more and better outcomes for the most efficient investment of resources

to help build trust because they see value for money; and

to maintain affordability; and

to make the required environmental and service improvements.

To be known as a Company which delivers on its promises

so that we have the confidence of our shareholder; and

so that customers know they can rely on us.

To be known by our employees as a company which values their development and rewards performance

because employees will enjoy work more and achieve more; and

because this will lead to better outcomes for our customers.

To be known as a Company which values the health and safety of its people, the public and the environment

because this is the right thing to do.